i know mike. we date back and did a lot of work together in city holdings so i think he knows what he's put in the chair. he's comfortable with that and has certainly empowered me to take the company forward. >> a friend of the program and comes on the show a lot, one of the investors who wants a dividend. does he call you at all? >> when i got into the job, there's a few things i wanted to be focused on. i said i wanted to get through budget and plan. which need to get through our c-card submission and the management team in place. in addition to that i went out and spent time with clients. i met probably with most or spoke with at a minimum our ten largest shareholders as well as spent time with our regulators so our investors are very important. >> do you feel that the industry is going to face structural change? it seems to me the entire industry, citi included, has been riding a wave of deregulation and globalization for years, economies looking inward and much higher regulation in terms of d